How it works
Evidence-Based Practice
Utilizing a compassionate and evidence-based practice (EBP) approach, Insightful Doc guides patients through the complex healthcare landscape, enhancing health literacy, fostering patient-centered care, and supporting informed decision-making to achieve optimal patient outcomes.
Insightful Doc Consulting, LLC does not provide medical or legal services or advice. Please consult your personal healthcare provider or an attorney for these services.
Patient Advocacy
Our patient advocate packages and ad hoc services are tailored to meet the unique needs of each individual, providing individual, family and caregiver guidance and support. Services include comprehensive medication review, appointment coordination, and support in understanding diagnosis and treatment.
Evidence-Based Practice Intervention Facilitation
Identification of the best research evidence is the cornerstone of evidence-based practice (EBP) . Through an individualized and rigorous scientific approach, we help bridge the gap between research and real-world practice for healthcare organizations and the public health sector.
Breastfeeding Counseling
Our telelaction services are conducted by an experienced and trained peer counselor to support your unique needs and circumstances. We provide evidence-based support and resources to enable a successful feeding journey and optimize wellbeing outcomes for mom and baby.
Virtual Consulting
We provide virtual, on-demand consulting and patient advocacy support for urgent healthcare needs. In times of emergencies, we offer timely guidance and support. Whether it’s clarifying a new diagnosis, understanding treatment options, or addressing care coordination challenges, our service is designed to empower patients and enhance healthcare outcomes when they need it most.
The Founder
About Dr. Valencia Humphrey
Dr. Valencia Humphrey is the Founder and CEO of Insightful Doc Consulting, LLC, where she is committed to enhancing the healthcare consumer experience, fostering informed and shared decision-making and improving health outcomes. As a Doctor of Public Health with her certification as a Board-Certified Patient Advocate (BCPA), she excels in deciphering medical diagnoses, facilitating medical and scientific communications, conducting scientific literature reviews, and synthesizing the best evidence to bridge the gap between research and real-world practice in both public health and clinical settings.
With more than twenty years in the biopharmaceutical industry as a scientist and expert in pharmaceutical quality and safety, Dr. Humphrey offers a unique viewpoint in her role as an independent patient advocate. Her deep understanding of medical treatments paired with a strong scientific aptitude allows her to conduct effective medication reviews and enhance health literacy among clients. Her advocacy work covers a range of diseases, including Parkinson’s Disease and rare conditions like Transverse Myelitis.
Empowering Patients & Elevating Health
Insightful Doc empowers patients with enhanced health literacy and research based evidence to enable informed healthcare decision-making. Here’s what our clients are saying about Insightful Doc:
Dr. Humphrey was consistently proactive in coordinating with my doctors to ensure I received the best care possible. She reviewed medical notes, explained procedures and treatment options. I felt well informed when making my healthcare decisions.
Carlos, Patient Advocate Client
Insightful Doc Consulting played an instrumental role in supporting me during a challenging period of illness. Dr. Humphrey was the consummate advocate communicating knowledgeably and professionally with my doctor and helping me to become better informed of my healthcare options.
Jonathan, Patient Advocate Client
As a new mother, the adjustment period was overwhelming, but Insightful Doc provided me with the support and resources I needed. Dr. Humphrey’s expertise and empathy guided me through a challenging postpartum period. I was able to breastfeed longer than I thought I was capable of which benefited both myself and my baby.
Nia, Breastfeeding Counseling Client
The DrPH Lens
Articles & Insights
Dr. Humphrey delves into crucial topics such as emerging health trends, and groundbreaking research findings in our blog, The DrPH Lens. Follow our updates and insights on public health, healthcare, and developments in the life sciences.
Patient advocate packages
Explore Our Packages
Value justification
Expertise and Experience: Our advocates are trained professionals with extensive knowledge of the healthcare system and patient rights, ensuring you receive the highest level of support.
Time Savings: Navigating healthcare can be time-consuming and confusing; our service alleviates this burden, allowing you to focus on your health and recovery.
Improved Outcomes: By ensuring that you have access to the best information, resources, and care, our advocacy may lead to better health outcomes and a more positive healthcare experience.
Informed YOU
Our individualized advocacy service is designed to enhance the patient-provider experience and provide informed decision support unique to your diagnosis and health journey. Ideal for acute medical journeys.
features
Virtual Consultation (varies – 3 max)
Diagnosis Research
Medication Review
Treatment Options Research
Digital Health & Technology Assistance
Appointment Accompaniment
cost
$-$$
benefits
We prioritize YOUr needs as the healthcare consumer. This service package arms patients with the best research-based information to ensure transparency of cutting edge research to support informed decisions during your acute medical needs.
Empowered YOU
Our comprehensive Patient Advocacy Service Package is designed for individuals facing extended illnesses or hospitalizations, providing ongoing support and expertise throughout their healthcare journey. This package offers a range of valuable services tailored to meet the unique needs of each patient, ensuring they receive the best possible care and support during challenging times.
Cost
$$$
benefits
We prioritize YOUr needs as the healthcare consumer. This service package arms patients with the best research-based information to ensure transparency of cutting edge research to support informed decision during your acute and chronic medical needs.
Insightful Doc Consulting also offers pro bono advocacy services to a limited number of clients each year.
Frequently Asked Questions
What is an independent patient advocate?
An independent patient advocate is a professional who helps patients and their families navigate the healthcare system, providing support and guidance in managing medical care, understanding diagnoses, treatment options, and communicating with healthcare providers.
Why might someone need an independent patient advocate?
Patients and families may seek the help of an independent patient advocate to gain clarity on medical conditions, explore treatment options, coordinate care, manage paperwork and billing, or simply to have an informed, supportive presence during medical appointments.
How can an independent patient advocate help me manage my healthcare?
Depending on their scope of practice, independent patient advocates provide personalized support, such as attending doctor’s appointments, explaining medical terms and options, assisting with insurance claims and appeals, and ensuring that your healthcare preferences are respected and followed.
Is there a cost associated with hiring an independent patient advocate?
Yes, independent patient advocates typically charge for their services, which can vary based on the complexity and duration of the assistance required. Pricing structures may include hourly rates or flat fees.
Are independent patient advocates covered by insurance?
Generally, the services of independent patient advocates are not covered by insurance. However, it’s advisable to check with specific insurance providers for any available coverage options or reimbursement possibilities.
How does an independent patient advocate differ from a hospital patient advocate?
Hospital patient advocates work for specific healthcare facilities and may have limitations in their ability to address every aspect of a patient’s concern due to institutional policies, whereas independent patient advocates work directly for the patient and have no affiliations, which allows for more personalized and comprehensive support.
What qualifications should an independent patient advocate have?
Many independent patient advocates have backgrounds in healthcare or social work. Certifications, such as those from the Patient Advocate Certification Board (PACB), can also be an indication of their skills and commitment to professional standards.
Can independent patient advocates provide legal advice or service?
While they can offer information about patient rights and healthcare laws, they are not typically licensed to provide legal advice. For legal issues, it is recommended to consult a qualified attorney specializing in healthcare law.
What should I expect during my first meeting with an independent patient advocate?
During the initial meeting, expect to discuss your healthcare needs, objectives, and any specific concerns you have. This is also an opportunity to learn about the advocate’s services, fee structure, and how they can assist you.
How do independent patient advocates maintain confidentiality?
Independent patient advocates adhere to strict confidentiality practices, similar to other healthcare professionals, ensuring that patient information is kept private and secure unless consent is given to share it.
Notary Services
Certified and officially commissioned by the North Carolina Department of the Secretary of State, Dr. Humphrey provides a wide range of professional notary services tailored to meet diverse legal and documentation needs, including general notary tasks, including administering sworn statements, affirmations, and executing attestations and jurats.
In the realm of healthcare documentation, she notarizes medical documents with the highest level of quality, confidentiality and accuracy. This includes medical powers of attorney (POAs), healthcare directives, and consent forms.
Whether you require verification of signatures, document authentication, or need a reliable witness for the signing of crucial agreements, our notary services guarantee professionalism, promptness, and precision. We are dedicated to ensuring your documents are flawlessly executed, giving you peace of mind and confidence in their validity.
Insightful Doc Consulting, LLC 